DEAR SIR,
I HAVE PURCHASED LCD 26" TV ON 04.11.2010 HAVING MODEL NO. 26LD340, SRNO 010LPMP011819. BEFORE LODGING MINE COMPLAINT, I WANT TO PUT MY HUMBLE REQUEST THAT I HAVE PURCHASED EVERY CONSUMER DURABLES PERTAINING TO LG ONLY AND NEVER BEFORE I HAVE COME ACCROSS ANY PROBLEM RELALTED TO SERVICES OR QUALITY OF THE PRODUCT.
MY LCD AS DETAILED ABOVE IS HAVING PECULIAR PROBLEM AND IT LEAKS OIL WHERE SPEAKER IS FITTED. REGARDING THIS I HAVE LODGED COMPLAINT THROUGH TOLL FREE NO 18001809999 AND I GOT COMPLAINT NO. 110213080102 DT 13.02.2011 AND I WAS ASSURED SERVICES WITHIN 24 HOURS BUT OF NO AVAIL. AGAIN I CONTACTED AND I WAS REASSURED THE SERVICES WITHIN NEXT 24 HOURS.
SIR, AFTER ELAPSE OF NEARLY 96 HOURS AFTER REGISTERING MY COMPLAINT, I COULD NOT GET ANY SIGNIFICANT RESPONSE FROM YOUR SIDE RESULTING SORTING OUT OF THE PROBLEM. I, THEREFORE, REQUEST YOU TO KINDLY LOOK INTO THE MATTER AND KEEP MY CONFIDENCE ALIVE WITH THE SEASONED COMPANY.
YOURS FAITHFULLY,
PRABHASH JHA
MOB 9827184866
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