Dear Sir,
I HAVE PURCHASED A 22" LCD TV ON 12 DECEMBER FROM YOUR DEALER GUPTA ELECTRONICS, SUTEHRI ROAD, HOSHIARPUR, PUNJAB. LATER ON AS CLAIMED BY THE OWNER RAJESH GUPTA, IT DIDNT CONNECTED WITH MY PC. I LODGED A COMPLAINT WITH YOUR CALL CENTRE. YOUR TECHNICIANS VISITED ME AND I WAS SURPRISED TO HEAR FROM THEM THAT IT WAS NOT LG's ORIGINAL PRODUCT. AND WHEN I CHECKED FROM YOUR WEBSITE EVEN, I WAS SURPRISED TO SEE THAT THERE WAS NO SUCH LG's AUTHORISED DEALER IN OUR CITY NAMING GUPTA ELECTRONICS. LATER ON ONE OF MY COLLEGUE ALSO TOLD ME THAT HE HAS ALSO BOUGHT MOBILE FONE FROM GUPTA ELECT, WHICH LATER ON FOUND TO BE DUPLICATE TOO.
SIR PLEASE HELP ME, ALTHOUGH ITS SHERE MY NEGLIGENCY THAT I HAVENT CHECKED THE DEALER's AUTHENTICITY PRIOR TO BUYING THE LCD, BUT PLEASE HELP AND SORT OUT MY PROBLEM TO GET RID OF SUCH RUBISH DEALER.
Pardeep Thakur,
Vill Piplanwali, Hoshiarpur.
[email protected]
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