LG Split Air Conditioner
Split AC stopped working after 2 days of purchase

Hi,

I'm Dhinesh Babu, bought LG Split AC on 15-June and it stopped working after 2 days of purchase. Every time i am calling to the customer care the reply is 'your complaint will be resolved in 24 hrs', and now it is almost 12days x 24 hours.

If they couldn't give a service to the customer, why they should have an option of customer care, service center and all. Can someone say how to make legal action against them. I am very much frustrated now.

And i don't want to leave this issue just like that.

Please take some action against this and it is very much appreciated.

Details below:

Customer Care No: 18001809999

Compliant No: RNA110625004888

Bill No: 1764

Product: LG Split Air Conditioner

Product Model: LSA5ER5S

Name: Dhinesh Babu Muthuramalingam

Contact No: 7708651117

Address: Old No 2, New No 6, Kambar Street, Dandeeswaram, Velachery, Chennai- 42.

Thanks in advance,

Dhinesh Babu.