Dear Sir,
I purchased a Micromax phone on 10/12. there are some problems in the phone so I gave the phone to the service center in Mira Road on 23/07. Its now more than 1 month my cell phone is still not repaired and given to me. The Local service center says that the cell phone is sent to Delhi head office to get repaired but the call center people says that phone is sent back to the service center in Mira Road. and if the mira road service center refused to give back the phone call from there and ask them to speak to cal center. I called service center in mira road spoke to Shailesh Shetty he says that they have not recived the phone from the Delhi head office
Its almost a month and still my phone is not repaired and i have not recieved.
Complaint Details are as follows.
Jobsheet # W030408-0711-95450
complaint number to customer service over the phone complaint # 0208111215 (2 Aug)
I also spoke to Rahul Maini & Lalt Jotwani they refused to connect me to supervisor stating that supervisor are not available.
I also spoke to Priya Kohli at the head office she said that cell phone is repaired and sent to service center but service center person Sailesh Sheety they said that they have not recieved the phone from Delhi Service center.
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