My name is Manoj Shah and I am a customer of MicroMax Mobile - Q75. I was facing a problem like trackball was jammed and mobile is showing hands-free mode only. So I went to service station “Shree Ram Mobile, Rajkot” on 20th September and complain No. is 2850433. They replied me orally will be return back to you either today evening at 5.30 or tomorrow. So I went again on 21st September at 5.45 pm. And I asked my mobile. They replied it’s not done. I asked you told me yesterday I will give you tomorrow. Then he started with some rubbish language and told me if you want take it back you can take it. But it will be not done today any how. So I asked that is your responsibility to tell me at the time of taking mobile from me to inform when you will return back to me. Then he told now I will not returning to you tomorrow also (i.e. 22nd September) and using bad words like anything. Then he told me look that mobile will be hell for you by the remaining period of warranty. It means if it will be repaired also will be not repaired properly. So I feel the person is absolutely ridicules and not behaves properly with the customers. One of the supportive staff members spoke “galiya” and he told me I will kick you from this place.
Note: my mobile is still in warranty period.
Purchase date: 27th December
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