I had a bought a Micromax moblie Q55 on its very first launching day at Mani Square Mall at Kolkata on 19/06.Just after usage of 4 months one fine day my cell went dead all by itself. It was not switching on and was completely blank. I called up the so called Insta- Help nos but most of them refused to guide me with any service centres new address. The address given in the service centre booklet is a fake one. In the month of October i got a service centre address from one of the nos given in the booklet as Technic Services 84A Chitaranjan Avenue, Kolk- 12. On reaching the place i was informed that they no longer deal with micromax services i was directed to Durga Infotech CIT Road service centre. On reaching this service centre they first refused to accept my cell for repair since they had loads in hand then after much persuasion they accepted my cell for repair on 11/11 and they provided me with a job sheet no 975.They said that it would take 1 month to repair and asked me to collect the same in December. On Dec 10 when i reached to collect the same they directed me to come on 20th Dec since it has gone to Noida for repair. On 21st Dec when i visited again to collect they said it would take another month for the same & i should collect it on January. I managed to obtain the nos of the Regional Officer of micromax in Kolkata Mr. Pranath 9051688805 and i spoke to him for the same. He confirmed that i would get the delivery on the next day.on 22nd when i went to the service centre i was delivered the same. It is surprising that my cell which was in Noida reached within 24 hrs duly repaired and delivered to me. On receiving the same i found that the vanity mirror was broken, the S.IMIE no was badly scratched and illegible and there were phone nos of some other person stored in it and some obscene pics of someone else stored in the cell. I immediately contacted Mr. Pranath & informed him the same but he only gave me false assurances that he would call me back & address my concern. But till date i have not received any calls &when i try to call him his cell is switched off.
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