I M AMIT GUPTA R/O HNO 163, SECTOR 16A, CHANDIGARH, I PURCHASED A MICROWAVE-30SC2 ON 2/2 AND RECENTLY SINCE 15/11 ITS DOOR LOCK GOT BROKEN, I GAVE NUMEROUS COMPLAINTS ON CUSTOMER CARE NO 0172-39004321 AND IN RETURN I WAS ONLY PROVIDED WITH A NUMBER AT LAST 09216781777, THE CONTACT PERSON WAS MR.RAJINDER, I CALLED AT THIS NO AND WAS GIVEN ENGINEER'S NO 09914588774.I CALLED HIM AND THE ENGINEER VISITED ON 22/11 AND NOTED THE COMPLAINT WITHOUT BRINGING THE DOOR LOCK WITH HIM.HE SAID THAT IT WOULD BE FIXED BY EVENING THAT DAY ON 22/11.LATER I WAS TOLD THAT THE DOOR LOCK IS NOT AVAILABLE BUT WOULD REACH BY COURIER AFTER 3 DAYS THAT IS BY 25/11.BUT WHEN I CALLED ON 25, 26, 27TH NOV I WAS TOLD EVERYTIME THAT COURIER HAS NOT REACHED YET.IS IT POSSIBLE THAT SUCH A MINOR PART AS DOOR LOCK IS NOT AVAILABLE TILL NOW? WE ARE FACING PROBLEMS DUE TO YOUR IRRESPONSIBLE COMPANY OFFICIALS AND NEED A REMEDY SOON OTHERWISE I HAVE NO OPTION LEFT THAN FILING COMPLAINT IN THE CONSUMER FORUM.SO REACT FAST PLEASE.THANKS.AMIT GUPTA.MO NO-09779154448.HNO 163, SECTOR 16A, CHANDIGARH-160015.EMAIL [email protected]
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