I had purchased convection microwave model from samsung india through its agt at uttam nagar new delhi on 12oct09, first of all there was no proper demo and on the top of it i was assured by the dealer about the cookery classes being conducted by the m/s samsung india immediately purchasing the microwave to help client to cook their favourite dishes.and during that deepawali period even lg were having the same offer of complimentary cookery classes by them.and i must say it was very unfortunate moment when i choose samsung microwave over lg.their full page adv for the same free cookery classes etc published in the times of india national edition on 29oct09 assuring and claiming tall about being the best microwave oven in india and abroad who provided cookery classes etc.and as a process we have informed their helpline 1800110011 and registred our request with them for the cookery classes and were being told the same will be conducted very soon.but till this date there is no sig of response from them inspite of my several emails and telephonic conversation with their so called excecutives brings no response till this date only false promises and daily new number new name new refrences were provided to pass the time.my complaint 9012813183 is still pending and they have stopped to reply my querries now.then i spoke to mr suvrat 011 40631234 and mr amresh 09810925629 and belive me they made me understand that i was a fool to choose so called multinational company can be a cheater.mr amresh provided me his false email id which is not at all existing.i requested them to at leat give me in writing that inspite of their tall claim and adv in the famous english daily the times of india they cant arrang cooking classes to their clients which he reused.i even said/wrote you give me written appology about the same as they have no co ordination with their pr deptt or so but now they stopped attending my calls.pls help me and solve my problem and also provide me the tel/fax/address of their ceo so that i can at leat inform them about the things which are being implemented behind their tall claims.pls help me and solve my problem... harinder rana 09818143503, flat-4, site -3 opp holy innocent public school, vikas puri, new delhi-110018
0 comments