Samsung India Electronics Private Limited launched defected handsets in market for which if customers making complaint, company officials use to misbehave with customer & force to get it repair even Policy declared for all companies doesn’t says same thing if any product is having manufacturing fault, Because when customer had not done any mistake or there is no fault occurred due to usage, if fault had been occurred by company’s end only from the moment of purchasing than company have to replace or refund against the faulty product but Samsung is having its own policy & doesn’t care about Monopolies and restrictive trade practices 1969/1991 or consumer act 1986, in which all companies are bounded to work as per the rules & regulations, even Samsung is showing different specifications on site & providing different specifications in product genuinely, battery back-up is also not as shown on site of mobile but still company is working cause we customers would not like to spend our time against proceedings the cases to higher authorities or government officials or judicial channels. This is just an experience gained by us while purchasing products Mobile Phones of Samsung which are Newly Launched like Samsung Chat Duos Samsung Champ Duos Samsung Guru Duos. Company officials Misbehave/ abuse/ harass customers. This is all about Samsung India.
A K Mehrotra
919871006030
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