Dear Concern,
I am using a voice service from MTS .The amount is getting deducted in an abnormal way ie if a call lasted for 142 seconds amount will be shown as Rs.1.42 cash deduction is is nearly 10rs. I have made a complaint with their customer care, but its of no use. So many executives had called up as there are not able resolve they will end up saying they will call after 10 mints, which will never happen. Now my money is getting deducted over that its a torture from there executives making me to explain the issue for n number of times. If I call up from MTS number to their customer care they disconnect the call after listening the issue. Finally I should call up from a BSNL number if I have to speak with out interruption, I don't know they are doing it purposely or their reputed service doesn't have proper network.
Please help me, I am fed up of recharging the Sim. Otherwise also its a cheating without my permission my amount is getting deducted for no reason. A customer cant sit and calculate the abnormal deduction which is happening every time. Its nothing other than stealing.
Diana
[email protected]
0 comments