This is regarding my Nikon Digital Camera (Model: S200), I bought this Camera and had an impression that this is the best brand among all other Digicam brands and it provides best services, but soon my misconception was clear.
I bought it in February from Laxmi Nagar dealer with the bill and two years' extended warranty. After 1.5 years, all of a sudden when I was Using the camera, it's lens got stucked and it, didn't turned on again. I was worried and thought to show it to an authorised service centre.
I, went to Nikon Okhla Service Centre and the representative asked me to leave the camera and he will tell about the estimates of the repair cost and will call himself. He didn't call up, after waiting for his call for two weeks, I went to the Cervice centre to know what happened. I was shocked to hear, that representative says that your camera is totally damaged, he says that its lens is damaged, processor is damaged and repair cost will be Rs 8, 000/- And also asked me the service charges. Why that person took Rs 275/- and that too he didn't repair anything. And that person told me that buy a new camera in he can arrange a new camera in less price.
As per my understanding, that person has replaced all the good parts of the camera. (Lens, processor etc). He kept the camera with him for some days. It was a minor fault. I have seen people dropping their camera in water or on land and got it repaired without any cost, My camera didn't fell anywhere, it was in my hands, nothing was cracked, nothing happened to it, just the lens was not going in. And one of our friend has faced similar problem and got it repaired from Gurgaon service centre without any cost and problem.
This is total murder of trust of customers which Nikon Service Centre did with me.
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