Nokia 2700 Classic
Ad service

Respected sir,

I m using Nokia 2700 classic from last 7 months. A software problem occured in my handset. On 29th of july I submitt my mobile in nokia service centre for software upgradation. On 30th of july i got it back. After 3-4 hrs its display disappears. At 30th evening i got a computerized call from nokia care, i have marked all the services given by nokia care were very bad. There is no reply from nokia care on that issue. On 2nd august i once again submitted my handset to nokia care they said they will tell me next day about the condition of display. I got no call from them.

one day later on 3rd august I called them & they said "abhi pata nahi 2-3 din baad pata karna". I once again called them on 5th august, they said the handset can not be repaired in warranty. then i myself went to the service centre & they said "200 rupaye dedo warna 1150 rupaye lagenge n warranty alag chali jaegi". When I refused to pay the bribe they abused me & talked me in a very rude language.

They said "jo karna hai kar lena kuch ughad nahi paoge".

I was shocked by this behaviour from the employee of such a great organiztion. after returning home when I told my father about the incidence, he said file a case in consumer forum. when we have chat with our solicitor, he said to mail nokia care & see their reply & then file a suit in forum.

I live in lucknow & i have submitted my mobile in nokia care situated in hazratganj

please do the needful

Thanking you.

vijay gautam

Mo. 9044082951

Email Id. vijaygautam21@yahoo.com

Company: Nokia 2700 Classic
Country: India
State: Uttar Pradesh

  <     >