Nokia
TOO MUCH TIME FOR PART REPLACEMENT

I have submitted my NOKIA C6-00 for the problem of nonworking touchpad, on 10th September.

I had already submitted complaint here before that they are asking 15 days to get it fixed, someone from nokiaindiadigitalmarketing commented on my complaint and as per what he/she said I mailed on " nokiaindiadigitalmarketing@ovi.com ".

They said just give your handset to NOKIA CARE and we will follow up your case.

Within couple of hours I went to NOKIA CARE, submitted my handset and gave my job sheet number and few other details to " nokiaindiadigitalmarketing@ovi.com ", because they asked me to do so.

After 2 days I received a call and the NOKIA person said me that, "THERE IS NO OTHER WAY THAT WE CAN GET IT FTXED FAST, PART IS NOT AVAILABLE SO ""YOU WILL HAVE TO WAIT."" "

Is this what a customer expect?

MY NEW PHONE WILL NEVER BE NOKIA. " NEVER-EVER "

Company: Nokia
Country: India
State: Gujarat
City: Ahmedabad

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