Dear Sir
This is to inform you that I had purchased a Nokia X6 phone set from M/s. Univercell at Bangalore along with a Nokia Bluetooth.
Due to fragile finish given to the ear holder (blutooth) the holder got broke.
I was made to run around every where to get this piece and still I do not have an answer.
I visit Univercell and they asks me to approach Nokia service center at Jaynagar. On visiting them today (4.5.2011) I was told that it was not available and I may buy one more new bluetooth (Cost of this is Rs1200/ where as the ear holder should not be more than Rs 30 I presume)
Nokia service center refuses to help me and asks me to call their helpline 808 30303838.Again the response that I got was same and they refused to get me talk to any of their seniors.
Sir, this is cheating by ensuring that cheap set is sold and then the customer is made to buy one more by not supplying adequate spares.
I would request you to take this up seriously and in the meantime, I am going to use all recourses to inform my friends that they keep away from buying any NOKIA set.
Regards
K.KrishnaKumar Menon
9448042468-Bangalore
4.5.2011
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