Dear Sir/Madam,
I bought a fully automatic Onida washing machine (Front loading) in PAI International (Indira nagar) at Bangalore It was not working for the past three months and I made a complaint with Onida authorised dealer (complaint number 11081306385595). Even after a month no one turned up to check the machine and daily i was calling the Customer care. again i registered a new complaint (New complaint number 1106326380691) finally a person come to my place didn't make anything he told, now parts is not available and he went. still now no use. Everyday I was told that engineer will be coming that day, but no luck.
Finally, Customer care gave me some direct number to contact engineer, Mr. Prasanaroa and Mr. Murakikrishna I talked to him over phone many times, but he has not shown any interest in coming to my place and checking it.
I would really like to get it escalated to Onida management at least as I feel, its really cheating the Customer.
My contact number is 9742279931.
Appreciate if i get a faster response from anyone on this issue.
Thanks,
Senthilkumar G
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