HELLO EVERYONE,
THERE WAS 1 DAY OFFER ON TRADUS THAT WAS 10% OFF ON 12-12-12. I PURCHASED SONY XPERIA J, AND GOT THE CONFIRMATION MAIL THAT IT WILL BE DISPATCHED WITHIN 2 DAYS. TODAY 17TH DECEMBER I GET THE BELOW EMAIL FROM TRADUS :
Hi Ashwin,
We regret to inform you that your order has been Cancelled as Seller Hsdistributors did not dispatch your product within the promised timelines.
We will initiate the refund process within 24 hrs and will update the same to you through an email.
We will surely be penalizing this Seller from our end but we also request you to take out few minutes & rate this seller. This will help other customers to choose right seller while purchasing on Tradus.
Cancelled Order Summary
Sub Order id Product Name Seller Name Qty Price Shipping Charges/COD Charges
7089160 Sony Xperia J Mobile Phone Hsdistributors 1 15580 40
Subtotal 15620
Discount 1558.00
Net amount to be refunded 14062
For more information on our Return/Refund policy please refer to T&C.
We value your relationship and look forward to delighting you with our services.
For any queries, please refer to Tradus Help.
Best Regards,
Team Tradus
THIS IS REALLY NOT DONE WHY DO YOU'LL PROVIDE SUCK KINDS OF DISCOUNT OFFERS WHEN YOU'LL CANNOT PROVIDE THE DELIVERY? I NEED TO ESCALATE THIS ISSUE CAN SOMEONE PROVIDE ME THE EMAIL ADDRESS WHOM I SHOULD FORWARD IT TO?
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