Dear Sir,
Our consumer id is 33482 and it has been enrolled with Rashmi Gas Agency. This time we have booked (No: 6883) over phone for refill cylinder on 15th July but we couldn't receive refilled one till today ie 27th Aug. This is not one day or one month as we are facing this kind of irregular and irresponsible service every time. Once the delivery boy rashly replied as there are 1000 complaints from customer if I complain again I could be 1001 but there wouldn't any improvement or realization. The manager is just says for the moment as he delivers but the result will be similar. Kindly look into the issue and take action accordingly as completely dissatisfied as a customer.
I approached KFCSC but they have give contact numbers of Bharat Petroleum Corp. When I am trying to contact those numbers I am getting response as they are not in use. I've also complained on the portal (www.ebharatgas.com). Where does a customer need to complain….?
Thanks,
Hari
(S/O Sri. K. Balaiah)
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