Dear Sir,
I had lodged a complaint with Britannia Industries Ltd (Complaint No. 7749) about poor quality of biscuit manufactured by them.
Only once the company representative Mr. Nandakumar called and informed that a rep will visit me for more details. But no action taken as of now. The matter is pending since 45-60 days.
The biscuit had very strong black spots and I had to clean with liquid soap. It is a serious health hazard.
In the interest of the public, request your intervention or kindly let me know how to proceed further to get explanation / apology letter from Britannia Industries Ltd.
Regards
Vinod Kuma
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