Hi,
This complaint of mine pertains to gross negligence, unhygienic practices and harassment we faced at the hands of Coca Cola India.
We are renowned name in jewelery business in our hometown, recently we purchased soft drinks for entertaining our guests, while serving one of our guest suddenly got startled and pointed out at one of the bottles while was still unopened as it contained some foreign matter settled at the bottom.
On probing we suspected that their were some worms, insects or Fungi settled at the bottom.
We immediately informed Coca Cola India, who did not care, them we informed the US office which responded by mail and sent someone to us who confirmed that they were Fungi etc.
After this they did not care to provide us with the appropriate solution to this problem.
A guy called Nitin from Ghaziabad reported and misbehaved with my elder brother and threatened with dire consequences if we dared to report this.
We have lost our valued customers to this misadventure and faced a lot of harassment at the hands of Coca Cola.
Had this been US what would have happened, the citizen could have sued Coca Cola, but here nobody cares as we are a third world country.
Satish Kapoor.
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