My name is Sujoy Kumar Paul & my Kit no is RPBAF00009572. I have purchased a Hindustan Uniliver Pureit germ kill battery on 2/06 of Rs. 550. As per Pureit condition, that germ kill battery gives us 2250 liters water as purified water, but within one month my germ kill battery has became red. Only 3 person in my family. I was launched a complain on 03.07.2011 (Complain no. C113530062). As per the commitment of customer care representative, somebody came in my house for changed the battery on 4th July upto 8 pm, but nobody came for the same. Again I was called in Customer care on 4th evening and launched a complain for change my pure it battery (Complain no C113534004), but again nobody attend my complain. Again I was called on 5th evening on 7.34 pm and talk with customer care representative about my complain and he ensured that his representative attend my problem within 8 pm on the same day. But again nobody attend my complain.
It is your responsibility & duty to replace the battery in free of cost. Neither I shall published all the details in my city & that can prevent your companies good will. So replace the battery as early as possible and save your company goodwill.
Sujoy Kumar Paul
Ph.-8130974788
House No.-155, Mohan Mekins Society
Sector-5, Vasundhara
Ghaziabad, Uttar Pradesh
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