Dear Sir,
This is to complain that Mother Dairy Milk Shop No. 808 located at Sector-22, H Block Market, Near Federal Bank, Noida01, Uttar Pradesh is daily overcharging. Yesterday dt. 11-09 around 6:00 PM i purchased 1.5 Litre of Double Tonned Milk from this outlet. For 1.5Litre he has overcharged Rs 38.00 instead of Rs 37.50. Today dt. 12-09 around 5:30 PM he again overcharged Rs 38.00 instead of Rs 37.50. He used to give a slip of Rs 4, 3, 2 in case of no change to customers. But why he is not giving a slip of 0.50 paise??? When i asked him to give a slip of 0.50 paise he refused to do so & he rudely said i will not adjust also in next purchase of milk & he used to say do whatever you want to do. He used to say "Agar aap ko lena hai to lo nahi to mat lo"
I want to ask mother dairy authorities that why we the customers have to always suffer??? Govt has already put burden on customers by increasing the price of milk & above that now these mother dairy outlet persons are also putting overburden on us (customers). This is also one of the aspect of corruption & bribe indirectly.
I complain to mother dairy customer care & i received complain no. 23978 & in reply of that i received a call from no. 919540134159 of Mr. Amit Kumar, Area Incharge of Sector-22, Noida (U.P.). Instead of solving this problem he was giving excuses & giving support to the above mentioned Mother Dairy Outlet. He was telling me that if you are regular customer then only i will ask that outlet person not to overcharge you.
Please take strict & quick action against all such Mother Dairy Outlet who are overcharging from the customers. Such corrupted persons are fullfilling their own pocket & making their profits by overcharging from customers.
VINAY KUMAR SINGH
MOBILE: 919818164022, 919953777410
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