Hi Bought a Sofa and a Dining Table with a pre-sales commitment of a delivery to made within 72hours from their Dankuni ware house and fitment on the same day or within 12 hours of delivery... These things were clearly mentioned in my Bill before the final purchase.. However their Warehouse failed to deliver the product 5 days of purchase. If this the kind of Service Mr Mahesh Shah, CEO of Hometown thinks would attract the customers. Am sorry to say the Future Group seems to have a bleak Future.
Am going to consumer court for a full Refund with interest and Mental Harrasment & Torture I have gone through to create a communication bridge between their internal Organizations.
The entire team of Home Town are really a bunch of idiots, who are probably thinking that they are working in a Govt Office. The sales guys are not excited to see the customers and forget about selling..
Am also faxing a document to Mr Shah's office, congratulating him on his Herculeon Task of creating such a World Class Organization, which will close sooner than I hoped...
Cheers
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