This is a complaint about staff in Big Bazaar (ameerpeth, hyderbad).
We selected a computer table for 6000/- at Big Bazaar after evaluating for 1/2 hour.
When we did the final selection and asked him to book it, he says 'there is no stock'.
But then he goes to his fellow staff and comes back saying 'there is stock' and to our shock asks for 250 Rs extra as delivery charges and fitting charges.
We argued with them saying, why should we pay fitting charges, we selected the product assembled product so we will pay only that price.
No use of argument, they said it is Big Bazaar’s policy to charge extra for delivery and fitting!!! (note this point). Tired of argument, we said OK and went to counter to pay. Again to our shock, they said the bill will be made only of the amount on display (6000rs) and the 250 rs will have to be paid in cash to the delivery guys and the fitting mechanic. We found it fishy. This extra money is going to those employee’s pockets and not to big bazaar. We asked for their manager, they didn’t call him citing stupid reasons.
Seeing that we may not buy the table, the staff immediately reduced the delivery charges from 200 to 100!!
It is very obvious that this money is going to his pocket. We didn’t buy the table! At that time I wasn’t aware of this website. I thought of writing a complaint e-mail to Big Bazaar manager! After searching on net for any contact number of customer care of Big bazaar, I came to know of this site. And we really feel lucky that we didn’t buy that computer table that day, after reading all these stories.
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