The issue is that when I upgraded from the free antivirus to the Avast Security software it would not work. So I called the help line and talked with I
YOGI (Avast tech support group in India). In the background was a bunch of people (kids, pots and pans, laughter etc.). I reached the IYOGI group after 3 calls waiting on hold for more that 20 minutes each time. Well, to summarize the service tech said that I needed to purchase a i year subscription which covered all type of support for Avast and other software and that the reason why my computer needed this help is that I had too many problem on my computer. I do not know why I listened, but I did and man was that a mistake. After getting in tough with the Tech group he was complaining that he could not do any thing because my computer was freezing up (my original problem) and that he could get me a good deal on a Toshiba L755 and Windows 7. Wow, in other words spend more many on what is suppose to be a free service. I was pissed! I did my own research and figure out what was the problem and fixed all my issues without any support from IYOGI and/or AVAST. I am not going to ask for a full refund from IYOGI ($169.99). I was definitely fooled and I hope you will not be. Ref: IYOGI CASE ID - 201201255305428
and IYOGI CASE ID - 201201255310168. My big question is how does AVAST think this is tech support when they are doing nothing but selling there product under the disguise of helping the AVAST software run properly. I am sure my attempt to get a refund from IYOGI will not be easy.
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