Max Bupa has started its health insurance policies with lots of FALSE advertising. Their claim of covering everybody whatever their existing illness is false. They charged Rs. 19, 100 as premium before they could even issue policy for my mother. I had disclosed to them that my mother suffers from diabetes (initial stage) and had undergone knee replacement surgeries. They said they have to do some medical tests on my mother and after which they will tell what will be not covered for 4 years. They also assured everything will be covered after 4 years. They conducted medical tests of my mother and informed that we will be contacted within a week. I contacted them after more than 2 weeks after I did not get any response from their side. They asked for 24 hours time to get back and called me after 48 hours and told that their company has DECLINED the policy. I asked for the reason and they could not share the same with me and insisted that its company policy. The worst of all is that they are claiming to send a cheque of Rs. 16000 odd rupees and the balance they are claiming to be the medical test charges. Before conducting the medical tests, they have very clearly mentioned that medical tests will be conducted on the expense of Max Bupa and we did not have to pay anything.
ALL IN ALL... A FRAUD COMPANY FULL OF LIES!!!
PLEASE BEWARE!!!
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