I have a medical policy with Max Bupa for a cover of 50 lacs, which warrants a premium of 115000/- yearly and which incidentally is also supposed to cover my OPD bills, except for preexisting conditions like hypertension and diabetes. However my OPD bills unrelated to these 2 preexisting conditions, are not being reimbursed since last 8 months. Leave aside settling the claims, even my mails do not get an acknowledgement. The intermediary from the Company does not take my calls. What should I do? I have sent several mails and called 30 times to no avail.
My email address is [email protected]
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