Hello,
On Feb 23 I received offer through mail from Bagittoday that A Converse Premium Watch may be availed for absolutely free. When i checked for detail i found they are charging Rs.399 as packaging and delivery charge. I was apprehensive at first but since it was from india today group, I paid the money through my credit card on 26 th February. The order Id was- 1003114154.There after for two three weeks I received sms that product will be delivered within 48 Hrs but it was never delivered. From March first week onwards I started following up with Bagittoday. Every time I called up their call centre or through mail, the set answer was it will take another 2-3 weeks to deliver the product. I simply fedup with their bluff and ask for refund of my money on 9th May. When I called up again today they again bluffed and stated that by 30 th May I may get the refund. Almost three months have passed since I paid money and till today I have received neither the product nor the refund of booking amount. I think Bagittoday is a sham and if its really related to IndiaToday group then its a shame that a reputed company treat customers in this way. Its a warning to Bagittoday to process refund asap or necessary action will be taken by me.
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