Hi,
I've opted for Beam fiber-600 plan for six months post which raised a request through beam site and communicated to the customer service team about the updation of the plan in Jan' however the request is still pending with the bill amount collected 600 further stating all stupid reasons.
For the month we've paid 400/- and we were continuously harassed to pay 200 more, the services has been disrupted since last four days stated for the pending balance on our bill while I've the requirement to do my work through web, am suffering even after being sincere to the services provided and also demand the refund of the additional amount paid.
System is turning a deaf ear to the multiple complaints raised with merely issuing the ticket#/s with no solution.
I urge for severe action to be taken against the firm that stands out as a lesson to others prior to letting the common man's life at stake being irresponsible and for illegitimate reasons.
Sincere Regards,
Asra Fatima (9966485396)!
0 comments