Dear Sir,
i has purchased one Ibeery Tablet 7" fro Bigadda.com on dated 31/10 by making payment through credit card by making payment of Rs 6990/. My payment was processed on 01/11 & my order no is 10024039 & my account on bigadda.com shows order 'completed". But till date 19/11, i have not recieved my item. i made repeated calls to customer care number 09223306677, which in turn always responds" all costomer care executives are busy". i called said numbers on daily basis for hours, but nothing happened, same response. Then i tried to call the numbers given in my return email, which i get on registration, but to more surprising ALL THESE NUMBERS ARE UNGETTABLE & SHOWN OUT OF ORDER OR DOES NOT EXIST.Then i felt that my money is get lost. i emailed my complaint to bigadda ([email protected]) & [email protected]/com twice, but in turn got no response. At last i tried to get information abot company, surprisingly it was in name of RELIANCE. A big corporate house can make such frauds? yes..as per my experience.
I request you kindly resolve my problem & either they deliver my product or refund my money. Pls also tell me that can i register mu complaint in customer court, according to any law?
ALSO I WARN ALL CUSTOMERS TO NOT BUY ANY PRODUCT FROM BIGADDA.COM, I ALSO REQUEST ALL CUSTOMERS BETRAYED BY BIGADDA TO FORM A COMBINED PLATFORM & PERSUE COMBINED COMPLAINT IN COURT OF LAW.
Raghvir Singh
Sangrur, Punjab, India
[email protected]
09465000045
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