My telephone number is 0532-2568363. I am a customer of BSNL land line and Broadband connection. Since last twelve months, my telephone and broadband connection completely dead and there is no response from the respected BSNL staff in restoring my broadband connection, inspite of lodging complaint over phone, begging personally several times, by myself, my father to the staff at Civil Lines telephone exchange office, . But till this moment my broadband connection is not restored. In addition, since last 12 months, even my land line connection is also dead and there is no action again from honorable and respectable BSNL staff to restore even my land line connection. Will some higher officials in BSNL, Allahabad take necessary action in restoring my broad band connection, at least after looking at this complaint(? )
I want ask a question at the said period when my telephone and also broadband was not working then how my telephone bill has reached over Rs.8000/- who will be responsible for loss of time and problem's?