BSNL Broad band 750 plus package
Not getting the facility of rebate of 20 % under central govt employee scheme

I had taken Broad band connection against the land line No 02646-232773 in the month of Oct. I had submityted all the relevant papers required for availing the concessation of 20 % for CENTRAL GOVT EMPLOYEE schme. But till date I am receiving the bill for Rs 750 without rebate of 20 % . I had apporoached the office at BSNL Ankleshwar. They asked me to approach BSNL Comericial BHARUCH . I met Mr VASAVA . He asked me to deposit the certificate once again. I went on 09 Feb 10 to his office . he was on leave. Mr Yakub said that you have to go to BSNL Ankleshwar for this complaint, as it has given the connection to you. I againt went to BSNL Ankleshwar. There I was asked to meet Mr Patel (he was on leave) Then I was asked to meet Mr Prasad, but he would be available only after 2 30 PM . I requested the lady at the office to atlest receive my complaint. I got frustrated and applied for cancellation of BROAD BAND connection. Now I want to know that is there any cell only made to attend the complaint, instead of asking to move from one table to other.