I am a user of Broad Band Internet service from BSNL. Since last few months I am not getting Internet Service frequently. Many times I have made complaints through telephone (my tel no.2882909). Complaint gets registered. But the complaint is not solved. Maximum number of times when I try to connect the internet service through modem provided by them only, I get message "Phone line busy" though phone line is not busy. On some days I do not know, how after trying 4/5 times, it gets connected. But after some time, it gets disconnected. I am unnecessarily paying the necessary charges which I have already paid yearly. I have taken Rs.250/- per month payment (I have paid yearly) internet service. Their person should come to my house and rectify the fault in their modem. I have liked the speed of BSNL Internet, but what is the use of speed of internet to me when it is not connected despite paying yearly.
Regards
Mahesh Namjoshi
Tel NO. 2882909
0 comments