I Sri Kasinath sahu, a BSNL Landline telephone and Broadband internet consumer with Telephone number – 06810-282325, Customer Id – 3002557447 and Account number – 8002557571,
here I have stated the story in following points.
I have applied for unlimited broadband internet connection for my home. BSNL department people connected the internet at my home and given me one Modem, internet ID and Password to connect internet but didn’t provided any tariff plans or other service details those were activated for the internet uses. They told all the services are same as that I have applied for.
The problem is when we got our monthly bill it was unbelievable with excess usage charges and some service charges, I am surprised how is it possible with my unlimited plan internet service.
When i inquired the bill with BSNL officials they told that it was not unlimited plan so it has excess usage charge and charged with 60 paisa per MB.
I got the bill amount for the month of August is Rs. 4063.75 and September is Rs. 7761.89 that is terrible where I expected my monthly bill near by 700 plus as I have applied for unlimited plan.
I just get confuse when I have applied for an unlimited internet plan why BSNL department have activated such other internet connection plan for me without prior information to me and who will be responsible for the excess billing?
Recently US president Obama speak about E-panchayat development in our Indian Parliament meeting and our leaders clapped with the fake news which in real life is like our situation. Many people now want to get rid of their internet connection in our locality.
Another thing is India is now developing very fast where as The BSNL department sucking the developing people like us and call my home repeatedly to pay the money.
For more details i have attached my monthly internet bills here i hope you can have a look to understand the varied monthly charges where my plan was unlimited plan.
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