I am a resident of kanpur and Telephone number is 0512-2543127. They sent me the wrong billing charges for my broadband. I am quiet sure that i have not been used so much internet for the period they are showing. Also what BSNL has done that they are not giving me access to check my usage on BSNL portal. I am racing to there offices from last 2 weeks and every time every person sents me to different suthority and different BSNL building. I have moved to all the BSNL departments and concerned authorities in Kanpur but nobody is providing me any solution. Also when i ask them to show my usage they always keep telling me stories and keep saying that we are not having that and this is coming from somewhere else. They are seriously creating a big problem to me and i am in very stress condition as i do not know to whom should i concern. I think they are cheating me and misguiding me in order to hide the face. Please provide me the solution as i am really very mentally stress and realy tired of keep going in all their office leaving all my important works. I have approached to all the levels of realated authorities but i did not get any solution.
Thanks
Shekher Nishank
Mob : 08090815040
Home: 0512-2543127
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