Dear Sir/Madam,
This is to inform you that I Hiran Mondal a consumer of BSNL EVDO DATA CARD
I had purchased this above said DATA Card (Ph No. 3327215909, A/C No-358255710) on 16 Dec from BSNL World, Bhowanipur Kolkata-25 branch (BSNL authorized agent).
I have logged so many complains to BSNL customer care service for their poor signal & bad Service. Complains number are (91501, 92304, 94221, 99656, etc.)
I have requested to them to solve this issue but no action has been taken from their end. & due to poor service & bad attitude problem of BSNL customer care executive I decided to surrender the said card.
I had made a surrender application on 16th Mar & submitted the copy to BSNL Panihati Exchange, Kolkata, & I have a received copy of the same. After few days later I have received a bill (Period 1st Mar to 31st Mar) & also made the full payment against this bill. But till date they have not deactivated my service & they have generated my bills with late fine charge in every month. I also visited
the two to three times to BSNL Panihati, Kolkata & BSNL Barrckpore telephone exchange, But nobody has response.
Kindly suggest me what can I do to solve this Issue.
Thanks & Regards,
Hiran Mondal
Mob.- 91 9903985876
Email Id:- [email protected]
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