Low Speed no Action has been taken after complaining many times
Sir,
With many respect and hope I am writing this letter to you. When I saw this site on net I thought that it can help me out of my EVDO speed problem. I am living at NidhiRam Majhi Lane HOWRAH near Howrah Maidan its within 1-1.5 km range from the BSNL TOWER, WB and I have an EVDO data card with the 750 unlimited scheme from 7/07. Previously, I got 200kbps downloding speed but now I face many problems on slow speed like 15-30kbps transfer rate and sometimes it goes Nil (0.5-5kbps.). I did many complaint on BSNL to the number 1800-233-1500, 1502, 22256333335332 many times. and Now I do contact directly with the SDE of HOWRAH offices. They told me its not their fault contact to telecom inspector while i contract to him via phone he said no problem with software due to the increase of customer your internet speed goes down to 20 kbps from 190kbps from 16 days .is it not a funny answer? The problem is going during 18 days, no action has been taken for that. Only assurance and complain numbers has been given are given. If I give a written complaint to the higher authority and suggest all EVDO user who facing it to do it then will it work?? After reading many sites forum I think its happened with many one and no action has been taken. If I go to consumer forum and make a case in consumer court then what I have to do?? will it be right action? As a jobless fellow how much I have to spend? I heard that it is so less of cost in the GOVT of India Advertisement "Jagoo Grahak Jagoo" . plz reply soon.
This is my last option to survive, if you people can do any thing to me, it will be very good for me. Reply soon.
I am not so rich to get another new connection. Please help me ..
Thank you.
koushik samanta
[email protected]
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