Dear Sir,
Pls look into the matter, my net is not working for last 15 days and nobody is responding to my complaints, I am being charged for every single day when the internet is not working. I have lodged numerous complaints but nobody is even ready to acknowledge the complaints.
We took a TATA Indicom BroadBand Connection on 22 Nov (User id: [email protected]) and till this date we are just regretting on our decision as the internet has not worked fine even for one week. From 19th December it has completely stopped working and my numerous complaints via Emails and Telephone fall on deaf ears.
The call center executives are just courteous but in context of solving problem they are of no use.
These are the snap shot of the complaint I have raised
Total no of requests (No's and Dates of complains) I have made till date (This does not include numerous folloup's and email's) : -
1) 4457257 26th Nov
2) 4326990 11th Dec (Auto Closed)
3) 4335746 12th Dec (Auto Closed)
4) 4344186 13th Dec (Auto Closed)
5) 4400136 19th Dec (Auto Closed)
6) 4473000 22nd Dec (Auto Closed)
7) Raised again on 28th December (Auto Closed)
8) 4518174 02nd Jan
9) Raised again on 03rd Jan
After requesting Tata Indicom for more than 15 days to correct my interent nothing happened so I initiated a request through an email from [email protected] to [email protected].
But after receiving no response I forwarded my request to
[email protected], [email protected].
Since no response came from their side also I raised the request with
[email protected].
With again I got response I sent emails on 1st of Jan to
[email protected], [email protected].
Till date its been 15 days my net is not working, leave apart getting it rectified nobody is responding to my emails, I have paid advanced rent for 4 months and I have received bills also, they are deducting money as per schedule but they are least interested whether I am receiving the promised service or not. I am completely disappointed and frustrated by a company which is associated with TATA brand name which represents trust.
Pls look into the matter and help me. Pls get my connection disconnected and help me gte refund of my amount paid to Tata Indicom Broad Band. My contact detail is 09911553205
Kind Regards,
Rajesh Sharma
9911553205
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