I had shifted ny residence 3 years ago and also the BSNL Landline connection with the internet connectivity.
Right from the day it was activated in the new address, the internet connection has been rather pathetic. I have complained numerous times with no action from the BSNL side.
Of late, they transfer you to a customer representative, who picks it up after 15-20 minutes and fially hears your complaint and asks us to hold on which lasts upto 40 min (I lost my patience after that).
Being a state run agency, which had the monopoly as well as the customer base, it is disappointing to note that they are not able to provide prompt services. Although in the same area / vicinity I do see service being provided for 'VIP"s!!!
Mu number is 91 40 23552870
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