BSNL mayway IPTV
Did not get IPTV connection. Internet has become erratic since applied for IPTV

Dear Sirs,

I applied for BSNL-may way IPTV on 24th Jan. I was promised a connection within a week.

I did not get the connection even after a lapse of more than a month and added to that my Internet (broadband BSNL) has become very very erratic since I have applied for IPTV.

I once got a call from 'myway' telling me that they are testing the Internet and I complained about the erratic service of Internet. I was told it because they are trying to give me IPTV I may have disturbance in the Internet. I was promised they explain the matter to the concerned Linemen and the staff of BSNL how to rectify the defect.

I told 'mayway' people that the Internet connection will be alright in the morning but from 4 O'clock in the evening the DSL lamp starts blinking and I do not get the Internet connection. At times when I get connected to the Internet then I will get the message 'unable to find the server'.

I am in Investor in the share market and Internet connection is very important for me.

Could somebody try to do something so that I get the Internet connection properly. And if it is no possible to give me 'mayway' connection. Please refund my Rs. 1, 500/- which I have paid.

Yours faithfully,

ZAWAR ALI KHAN

F/o Murtuza Ali Khan

BSNL subscriber 040 23522611

Customer Id (from telephone Bill) 4000662026