HATWAY BROADBAND
HATHWAY CHEAT N FRAUD

Hi,

This is regarding the HATHWAY FRAUD AND CHEAT...

MY A/C NO 675325.

Name: Nitin Chinnannavar

phone:8095476869.

I have taken POSTPAID CONNECTION FROM HATHWAY BY PAYING ADVANCE RENTAL OF 1650RS FOR 3 MONTHS .I WAS PROMISED A SPEED 512KBPS AND UNLIMITED DOWNLOAD ANYTIME, WITHOUT ANY RESTRICTIONS!!! WELL HATHWAY ARE PERFECT CHEATERS... AFTER 10 DAYS MY SPEED WAS REDUCED AND I GOT A DOUBT AND CALLED CUSTOMER CARE TO ASK... WELL THEY TOLD MY SPEED IS 256KBPS AND NOT 512KBPS... WELL I WAS NOT ONLY SHOCKED BUT SURPRISED HOW CAN THAT HAPPEN WHEN I HAVE PAID FOR 512KBPS... I GOT 2 KNOW THAT I WAS CHEATED BY HATHWAY... MY SPEED WAS 256KBPPS... WHEN I ASKED WHY THEY HAD TOLD 512KBPS... THEY TOLD THAT I CROSSED USAGE LIMIT... BUT WHY WAS IT NOT MENTIONED AT THE TIME OF TAKING THE CONNECTION...??? HATHWAY FRAUD COMPANY...

THAT WAS NOT ALL... EVEN THOUGH I HAVE PAID 3 MONTHS RENTAL IN ADVANCE, I HAVE BEEN SENT A MAIL FOR RS 550... I WAS TOTALLY DISGUSTED AND ANGUISHED... WELL CANT TOLERATE ANY MORE HARASSMENT BY HATHWAY... WHEN I IGNORED THE AMOUNT, MY CONNECTION WAS DISCONNECTED FOR 7 DAYS... WELL WHEN I PAID ADV RENTAL Y SHOULD I AGAIN PAY RENTAL???

NOW THE BIGGEST OF ALL... MY CONNECTION IS DISCONNECTED CURRENTLY... WHEN I CALLED UP CUSTOMER CARE, I AM TOLD THAT MINE IS A PRE-PAID CONNECTION AND THEY DONT EVEN HAVE THEIR CUSTOMER CARE WORKING AFTER 5 CLOCK??? I AM TOLD THAT MY VALIDITY IS OVER... WELL HOW CAN THIS HAPPEN WHEN MINE IS A POST PAID CONNECTION... HATHWAY HAVE REACHED A GREATER MILESTONE IN FRAUD... BEST FRAUD AND CHEATER BROADBAND PROVIDER OF THE MILLENIUM...

FOR EVEN A SMALL ISSUE THEY TAKE 2-3 DAYS OF TIME...

WHO HAS GIVEN SUCH A PATHETIC SERVICE PROVIDER LICENSE TO OPERATE WHO DONT HAVE INFRASTRUCTURE TO SUPPORT NOR CUSTOMER BASE...

PLEASE POST MY COMPLAINT ON THIS FORUM SO THAT HATHWAY SHOULD LEARN A LESSON THAT THEY CANT CHEAT AND GET AWAY... MY HONEST REQUEST TO U IS ATLEAST WE NEED TO STOP HATHWAY FROM CHEATING OTHERS...

THANKS

NITIN