Indiatimes Shopping
Not rec product & not rec refund

Dear sir I purchase online product, samsumg s3770 mobile on Indiatimes Shopping & my order no. is 30000058075 dt.16-jan but I have not received my order, & I cancel my order on dt.17/02 but my a/c is not credit till date, so please help me regarding my refund my amount

next massage as per record indiatimes shopping

Case Id. 126844

Order No:30000058075 Sub-order No:00001 Issue Type: Complaint Sub-Issue Type: Cancellation Problem Area: Stuck With Courier

Resolution Date: Feb 25 Case Status: Under Process Case Creation Date: Feb 17 6:48 PM

Description: Customer claims that (30000058075:00001) is not delivered to him but the courier tracking shows the order is delivered. Please investigate and do the needful.

Ram lal

City Pathankot

Distt Pathankot

State Punjab

93574-00913

94187-12913

94178-12913

From: Sourav

Sent: Tuesday, February 14 3:47 PM

To: Indiatimes Shopping

Subject: reminder

Reminder... Reminder... Reminder... Reminder...

No Sir, I have not received my parcel, this is fraud So please inquiry & stick action, & deliver my parcel urgent

Ram lal (sourav kumar)

93574-00913

94178-12913

94187-12913

From: Indiatimes Shopping

Sent: 14 February 2:43 PM

To: Sourav

Subject: Re: Fw: Aramex Delivery Notification

Dear Mr. Sourav,

We thank you for contacting Indiatimes Shopping.

We apologize for the delay in responding to you.

With reference to your mail dated - 07.02.12 for order number -30000058075, we would like to inform you that your order has been delivere on 07.02.12. So, kindly check the same.

We regret for the inconvenience caused to you in this regard and sincerely apologize for the same.

We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.

For convenience please do not delete the interactions while replying.

With Regards

Anamika- Customer Service

Indiatimes Shopping

On Tue, Feb 7 at 11:38 AM, Sourav wrote:

Dear sir/mam

my order no. is 30000058075 dt.16-jan but I have not received my order agn.courier no.6274007456,

but as per aramex courier record, courier no.6274007456 is delivered on jan-31 with sing,

this is fraud So please inquiry & stick action, & deliver my parcel urgent

Ram lal (sourav kumar)

93574-00913

94178-12913

94187-12913

From: Aramex

Sent: 06 February 4:38 PM

To: sourav13kumar13@live.in

Subject: Aramex Delivery Notification

Dear valued customer,

Thank you for choosing Aramex as your transportation solutions service partner. Please find below delivery details of your shipment (s):

Shipment No Receiver Destination Delivered To Date

6274007456 RAM LAL Hissar City sign. Tuesday, January 31 31-Jan 16:38

For more information about your shipment (s), click on the waybill number above, or visit us at www.aramex.com.

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Company: Indiatimes Shopping
Country: India
State: Punjab
City: Gurdaspur

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