Dear sir I purchase online product, samsumg s3770 mobile on Indiatimes Shopping & my order no. is 30000058075 dt.16-jan but I have not received my order, & I cancel my order on dt.17/02 but my a/c is not credit till date, so please help me regarding my refund my amount
next massage as per record indiatimes shopping
Case Id. 126844
Order No:30000058075 Sub-order No:00001 Issue Type: Complaint Sub-Issue Type: Cancellation Problem Area: Stuck With Courier
Resolution Date: Feb 25 Case Status: Under Process Case Creation Date: Feb 17 6:48 PM
Description: Customer claims that (30000058075:00001) is not delivered to him but the courier tracking shows the order is delivered. Please investigate and do the needful.
Ram lal
City Pathankot
Distt Pathankot
State Punjab
93574-00913
94187-12913
94178-12913
From: Sourav
Sent: Tuesday, February 14 3:47 PM
To: Indiatimes Shopping
Subject: reminder
Reminder... Reminder... Reminder... Reminder...
No Sir, I have not received my parcel, this is fraud So please inquiry & stick action, & deliver my parcel urgent
Ram lal (sourav kumar)
93574-00913
94178-12913
94187-12913
From: Indiatimes Shopping
Sent: 14 February 2:43 PM
To: Sourav
Subject: Re: Fw: Aramex Delivery Notification
Dear Mr. Sourav,
We thank you for contacting Indiatimes Shopping.
We apologize for the delay in responding to you.
With reference to your mail dated - 07.02.12 for order number -30000058075, we would like to inform you that your order has been delivere on 07.02.12. So, kindly check the same.
We regret for the inconvenience caused to you in this regard and sincerely apologize for the same.
We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.
For convenience please do not delete the interactions while replying.
With Regards
Anamika- Customer Service
Indiatimes Shopping
On Tue, Feb 7 at 11:38 AM, Sourav wrote:
Dear sir/mam
my order no. is 30000058075 dt.16-jan but I have not received my order agn.courier no.6274007456,
but as per aramex courier record, courier no.6274007456 is delivered on jan-31 with sing,
this is fraud So please inquiry & stick action, & deliver my parcel urgent
Ram lal (sourav kumar)
93574-00913
94178-12913
94187-12913
From: Aramex
Sent: 06 February 4:38 PM
To: [email protected]
Subject: Aramex Delivery Notification
Dear valued customer,
Thank you for choosing Aramex as your transportation solutions service partner. Please find below delivery details of your shipment (s):
Shipment No Receiver Destination Delivered To Date
6274007456 RAM LAL Hissar City sign. Tuesday, January 31 31-Jan 16:38
For more information about your shipment (s), click on the waybill number above, or visit us at www.aramex.com.
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