IRCTC
Poor Network Service

Hi,

When you are managing a web site that holds the information of the entire Indian Railway Department, you always need to make sure that the web site runs fine rather than leaving it on its own...

I have been trying to book a ticket from the IRCTC online ticket booking facility and it took me almost 2 hours for booking as the server was not reachable some times and the connection was lost a few times which is not at all acceptable. I would have walked to a nearby railway station and book the ticket with in 1 hour.

Well, its time for you guys to upgrade your servers and the make sure that you are providing a Quality service and also perform regular maintenance on your servers and routers rather than making people suffer.

Looking for a great service ahead from the IRCTC team...

Thanks and Regards

Suresh

Company: IRCTC
Country: India

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