I will start from the begining of the problem. I made online submissions to the contest wherein they claimed that entire money would be refunded in case a person does not win the contest. But later I realised that the amount was accumulated in the account in terms of points and not money.
I then enquired about it and then I was made aware that this was based on the their polocies but it was kept hidden. Also they informed to utilise the points without disclosing that I would not qualify for the Contest once I use it.
Hence I made purchases to utilaae the points and ordered a Philips SHE9700 for 1028/- plus shipping charges and they did not dispatch it for a month. When I enquired about it I was told that the product is not available in their catalogue and would be despatched once they have it. But all of a sudden they credited back the points without my permisson stating that they do not have the product. When I checkec their website I could find the same product with a price tag of Rs.1463.
I called their helpdesk asking to escalate but no joy. I managed to speak to Mr. Gupta (one of the Supervisors) and he promised me call back which never happened. The contact numbers specified from them remained unanswered. Still I am waiting for a solution being stuck in the SCAM from 100bestbuy.com.
Can you please get ths looked into and find a resolve to it?
Below are the products that I had purchased from them with their respective shipment numbers.
Reference No Provider Url Link Tracking Number
2465797 Blue Dart 43182501386
2793682 Blue Dart 43184736280
2793689 Blue Dart 43184731962
I can be readily contacted on 919922993356.
Deepak Singh
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