Letsbuy
ODER NOT RECIEVED YET

SIR

I HAVE ODERED MMX 310G DATA CARD WORTH Rs 1500 ON THEIR SITE

(letsbuy.com) ON 3-NOV AND IT WAS WRITTEN THERE THAT IT WOULD REACH HOME 4-7 DAYS. TODAY IT IS 12-NOV BUT YET I AM WAITING FOR MY PRODUCT. WHEN I TRIED TO MAIL THEM AT ONCE

THEY SAID ME THAT MY ORDER WAS DISPATCHED AND I CAN TRACK MY ORDER STATUS AT COURIER SERVICE SITE i.e. QUATIUM SERVICE (THOUGH IT WAS QUANTIUM SOLUTIONS BUT IN MY ACCOUNT AT THEIR SITE IT IS STILL WRITTEN THAT THE NAME IS QUATIUM). WHEN I TRACKED MY ORDER THERE IT SHOWS 'NOT FOUND'.AT THEIR THE CUSTOMER CARE NUMBER NO ONE IS PICKING UP THE PHONE EXCEPT THE COMPUTER OPERETED VOICE DUE TO WHICH IT ALMOST COST ME Rs50 TILL NOW. I HAVE SENT THEM AT LEAST 5 MAILS TELLING THEM THAT I WILL GO TO CONSUMER FORUM IF THEY DO NOT

REPLY BUT THEN ALSO NO REPLY COME TO ME. PLEASE HELP ME. WHAT SHOULD I DO NOW?

CHEATED CUSTOMER

FARHAAN