Letsbuy
Slow and Pathetic Service

Dear All,

I have ordered for twp products on Letsbuy.com – Order ID: 754130

1) Samsung Star Next S5233V

2) Panasonic Phone KX-TG 820

I had ordered this on 29th December and paid it through credit card.

Product no. 1 - Till date I have not received product no. 1. When I called up couple of times, they promised me it will be dispatched. And till today (11th day) not received the same.

Now I wanted to cancel the order - When I called up Letsbuy number (which is not toll free and keeps you on hold for atleast 10 minutes) they (spoke to Anil) said it will take 21 days for refund.

SHOCKED and SURPRISED – My money - 1st no dispatch and 2nd 21 days. Something is wrong in Letsbuy

Product no. 2 – I got this ordered exactly as promised (last day of order) but shocked to see that the product was different from the specifications provided on website. It had no caller ID and speaker phone.

Had intimated them through email and called up but again they send please send reminder the team will address it.

I am really tired of calling.

There is no one in letsbuy to resolve it.

Amit