Airtel customer care informed me on 5th Ap-08 at 9 am that my issue with billing can be resolved by billing department only. They will rever back within 2 hours since they are very 'busy'. At 11.30 am I called back since I had not received any calls. Iwas assured a call back by 11.40 am. I called at 4.30 pm and I was told the billing department is not available since yesterday. Call back later. I wanted to speak to the supervisor but the customer care executive (Hemant) would not let me. Airtel request no. 5345076
This is the service Airtel provides. it SUCKS
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