3G net setter data card
Non activate of data card

I purchased 3G net setter data card model no. E1732 online from connectindia.in and this data card delivered me on 19/05 at 1730 hrs but when I connect to my laptop the message display that your remote computer could not be establised. I will also connect customer care of idea they reply me that my data card number not found in record or it will not activate. My data card No. is 9891289042 and sim no.89910482021201323778. Tell me why my data card not activate. My no. is 9582419925.