Dear Sir
I am ashamed to write this email. Since you have no courtesy nor mechanism to attend to the complaint of your customer. The complaint maid on 21st September complaint No.1-1106354878 remains unattended till now. Just now spoke to one Ms. Premkumari your customer care center and she has a ready made answer " we will revert back to you as soon as I get the information". yesterday afternoon one Mr. Ramprakash spoke to me over my mobile that he is on the way to attend my complaints. I don't understand how many days it will take for him to drive down to my residence at velachery. I am really not able to understand how you are functioning in attending to the complaints of your customer. I will detect the charges payable to you for not providing the services even after my repeated complaints.
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