I have booked for the new telephone connection with broad band in BSNL since 17/04. While i booked i was told the connection will be provided you within a week. But after a week i have been regularly going with the consumer no. to the exchange near to my house (National game village, Kormagala, Bangalore) Every time i have in tuch with the Mr Suresh (A.E) Mr. Nagraj (JTO) over phone also. Every time i have been assured to get the connection within 2 days or very next days. but nobody asked so far for the telephone connection yet.
If i call after two days always Mr. Suresh talk to me very rudely. Also asked me to withdraw my booking, by saying there is problem in that area you withdraw your booking.
Really don't know to whom shall i ask to help me. I don’t believe, like this will be happening in Bangalore city? as I am waiting for a new telephone connection since last 3 month. Even if i asked them, the employees are talking badly. Really i am frustrated in this kind of service of BSNL Bangalore, (Kormagla Branch).
I would like to question some thing.
1. If they are not able to do in this area then why did they receive for registration?
2. If there is a problem in that area (Ramamandir lane, EJI Pura, Kormangala, Bangalore) how may months they need to rectify it.
3. Why the BSNL employees are behaving bad to customers.
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